Jeetban Privacy Policy — Our Commitment to Protecting Your Information

We value your presence on jeetban.app. This Privacy Policy ("Policy") applies to all services on the jeetban platform — including the website, mobile app, and any other digital channel. By using jeetban, you agree to the terms of this Privacy Policy.

We believe data protection is not just a legal obligation — it is an ethical responsibility to our members. Entrusting us with your personal information means we will safeguard it with the utmost care.

This policy is written in Bengali so every member in Bangladesh can understand it with ease. In the event of a legal dispute, the English version shall prevail.

Jeetban only collects information that is necessary to provide our services. Collecting irrelevant or excessive data is against our policy.

Jeetban collects information through several methods. Maintaining transparency in every step is our priority.

• Direct Registration: Information you provide when creating an account is collected at the time of registration.
• Transaction Processing: Payment-related information during deposits and withdrawals.
• KYC Process: Documents submitted during identity verification.
• Automatic Collection: Usage information collected via cookies, log files, and tracking pixels.
• Customer Support: Information provided when contacting us via live chat or email.
• Third-Party Verification: Approved verification services for identity confirmation.

Jeetban uses your information only for legitimate and relevant purposes. Below is a detailed breakdown of why and how we use your data:

• Account Management: Completing registration, ensuring login security, and managing account settings.
• Payment Processing: Processing deposits and withdrawals securely.
• Legal Compliance: Compliance with AML (Anti-Money Laundering) and KYC regulations.
• Fraud Prevention: Detecting and preventing suspicious activity.
• Service Improvement: Analyzing usage patterns to improve the platform.
• Promotional Communications: Notifying you about bonuses and offers, with your consent.
• Responsible Gaming: Identifying excessive betting or problematic behavior to provide appropriate support.
• Customer Support: Responding to your complaints, queries, and requests.

Jeetban never sells your personal information or shares it with unauthorized third parties. However, limited information may be shared in certain specific circumstances:

• Payment Processors: Information required to process transactions via bKash, Nagad, and Rocket.
• Identity Verification Services: With authorized organizations to complete KYC verification.
• Legal Authorities: To the relevant authorities when required by a valid legal order or court directive.
• Technology Service Providers: For server hosting and cybersecurity services — all parties are bound by our Privacy Policy.
• Business Transfers: In the event of a company merger or acquisition — you will be notified in advance.

Jeetban uses industry-leading technology to protect your data. Our security framework is built in multiple layers so that even if one layer is compromised, your information remains secure.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & DDoS Protection: Servers are protected against cyber attacks.
• Regular Security Audits: An independent team of experts conducts regular security audits.
• Access Controls: Only authorised personnel may access specific data.
• Data Backup: Encrypted backups are stored across multiple secure locations.

Keep in mind, however, that no organization can guarantee 100% security on the internet. You also have a role to play: use a strong password, never share your login credentials with anyone, and avoid using jeetban on public Wi-Fi.

Jeetban uses cookies and similar technologies to enhance your experience and ensure the platform functions properly. Cookies are small text files stored in your browser.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause some features to not function correctly.

As a jeetban member, you have important rights regarding your personal information. We are committed to respecting and upholding each of those rights.

Jeetban does not retain data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For as long as the account remains active, and for a further 5 years after closure.
• Transaction Records: Retained for a minimum of 7 years as required by law.
• KYC Documents: Up to 5 years after account closure.
• Customer Support Records: Up to 3 years from your last interaction.
• Marketing Data: Deleted immediately upon withdrawal of consent.
• Log Files: Up to 90 days for security analysis.

Once the designated retention period ends, data is securely deleted or anonymized so that it can no longer be used to identify you.

For any privacy-related questions, complaints, or to exercise your rights, please get in touch with us. Our dedicated team is always ready to assist.